Frequently Asked Questions
Find answers to common questions about our restaurant, menu, and services
General Questions
We are open Monday through Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 12:00 PM to 8:00 PM. Hours may vary on holidays, so please call ahead to confirm.
Yes, we accept reservations for dine-in service. We recommend making reservations in advance, especially for weekends and special occasions. You can make a reservation through our website, by phone, or in person.
Yes, we offer both takeout and delivery services. You can place orders online through our website or by calling us directly. Delivery is available within specified areas, and delivery fees may apply.
We accept all major credit cards, debit cards, cash, and mobile payment methods. For online orders, payment is processed securely through our payment gateway.
Menu & Food
Yes, all our meat products are halal-certified. We are committed to serving authentic halal cuisine and maintaining the highest standards of food preparation according to Islamic dietary laws.
We do our best to accommodate dietary restrictions and allergies. Please inform us of any allergies or dietary requirements when placing your order. However, we cannot guarantee that our food is completely free of allergens due to shared kitchen facilities.
Yes, we offer a variety of vegetarian options. While we have vegetarian dishes, please note that our vegan options may be limited. Please ask our staff about specific vegan requirements when ordering.
Yes, we welcome customization requests. Please let us know your preferences when placing your order, and we will do our best to accommodate your requests. Some modifications may affect pricing or preparation time.
Our dishes range from mild to very spicy. You can request your preferred spice level when ordering. We're happy to adjust the heat to your taste preferences.
Catering Services
Yes, we provide full-service catering for weddings, corporate events, parties, and special occasions of all sizes. Our catering services include menu planning, food preparation, delivery, and setup.
We recommend booking catering services at least 2-4 weeks in advance, especially for large events or during peak seasons. For smaller events, we may be able to accommodate shorter notice.
Our catering service includes food preparation, delivery to your location, setup, and serving equipment. Additional services such as on-site staff, cleanup, and custom menu planning can be arranged for an additional fee.
Yes, we can accommodate various dietary restrictions and preferences for catering events. Please discuss your specific needs with our catering team when planning your event.
Cancellations must be made at least 48 hours before the scheduled event to receive a full refund. Cancellations made within 48 hours may be subject to a cancellation fee. Please refer to our Refund & Returns Policy for complete details.
Online Orders & Delivery
You can place an order online through our website by browsing our menu, adding items to your cart, and proceeding to checkout. You'll need to provide delivery or pickup information and payment details.
Delivery areas and fees vary by location. Delivery fees will be displayed at checkout based on your delivery address. We deliver within a specified radius of our restaurant location.
Delivery times typically range from 30-60 minutes, depending on your location and order volume. Estimated delivery times will be provided when you place your order.
Yes, once your order is confirmed, you will receive order updates via email or SMS, including when your order is being prepared and when it's out for delivery.
Other Questions
Yes, we have parking available for our customers. Parking availability may vary during peak hours, so please plan accordingly.
Yes, we can accommodate private events and parties. Please contact us in advance to discuss your event needs, available dates, and special arrangements.
We value your feedback! You can contact us through our website contact form, email us directly, or speak with our manager on-site. We take all feedback seriously and will respond promptly to address any concerns.
Yes, we offer gift cards that can be purchased in-store or online. Gift cards make perfect gifts for food lovers and can be used for dine-in, takeout, delivery, or catering services.
Still Have Questions?
If you couldn't find the answer you're looking for, please don't hesitate to contact us. We're here to help!
Email: info@karachirestaurant.com
Phone: +14146727878 & +14146170101
Address: 123 Main Street, Milwaukee, WI 53202